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Currently viewing the category: "Customer Service"

We Love Our Customers…

By Peter On February 2, 2012 · Leave a Comment · In Customer Service
We love our customers when they give us feedback, like the following which came to us a few days ago. Your website was recommended to me by a friend and I found this a perfect way to send Christmas presents (+ a birthday present & cards) for my niece’s children in Tasmania from myself and [...]
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Australia Day 2012

By Peter On January 26, 2012 · Leave a Comment · In Customer Service
Well it’s Australia Day again this Thursday, January 26, 2012. As usual we’ll be having the day off and celebrating with a few BBQ’s around the place. The website will still be open and you can place orders, however the orders received on Australia Day will be shipped on Friday. Also, we’ve found Sam Kekovich’s [...]
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PeeDee Toys is now Selling On Ebay

By Peter On September 22, 2011 · Leave a Comment · In Customer Service, Store Information
We’ve had stock arrive from our suppliers in damaged cartons or has been returned by our customers and it’s been cluttering up our warehouse. But the time has come to clear the lot of it. We have trikes and bikes from Eurotrike and some items from Little Tikes. Also, we have a couple of items [...]
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Check out our “Deal of the Day” at PeeDee Toys (and Toys Online..)

By Peter On July 13, 2011 · Leave a Comment · In Customer Service, Store Information, What's New
I know I’m going to be sorry doing this, cause it’s going to cost me money, but we have added a “Deal of the Day”. I think you’ll find that we have some great items featured for a day (or so), or until the stock runs [...]
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We Like Our Customers….

By Peter On March 9, 2011 · Leave a Comment · In Customer Service
A customer has sent us an email to thank us for our service. We thought we would share it with you. “Thank you, PeeDee; another speedy delivery – you should call yourselves SPeeDee Toys! Jennifer ” Thanks Jennifer, much appreciated. Also credit to Australia Post for their quick delivery. I do like the new name…
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Free Shipping on Orders over $149!

By Peter On June 10, 2010 · Leave a Comment · In Customer Service, Shipping
For a limited time, we’re offering Free Shipping on all orders over $149.00 (not including shipping) for delivery within Australia. Your order will be shipped by either of Australia Post or Fastway Couriers using our usual very fast delivery system to your address. So we’ve added free delivery to our Customer Rewards points to make [...]
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Customer Reward Points for You.

By Peter On April 11, 2010 · Leave a Comment · In Customer Service, Store Information
We’ve often thought about all our loyal customers, who come back and shop with us time after time. We’d like to reward their loyalty to PeeDee Toys, but unfortunately our software just didn’t have any capability to do so. Well, the software has been upgraded and now we’re able to offer Customer [...]
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Payment by Credit Card – How does that work?

By Peter On March 1, 2008 · Leave a Comment · In Customer Service, Store Information
We’ve had a number of customers ask us what happens when they choose to pay for their purchases by credit card. So I’ll try and explain this as simply as I can. First, all the purchases you make will be in Australian Dollars. But more about that later. When you press the “Place Order” button [...]
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Welcome to 2008 from PeeDee Toys

By Peter On January 19, 2008 · Leave a Comment · In Customer Service
OK, so we’re a little late…. But we hope you had a happy and safe New Year. We’ve tried to chill out a little after a very hectic lead up to Christmas. It was great and we thank you for your support. We’d like to thank Australia Post and Australian Air Express who did a [...]
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Bindeez Bead Recall

By Peter On November 9, 2007 · Leave a Comment · In Customer Service, Product Information
As you are no doubt aware the Bindeez Beads range is the subject of a nationwide recall. Moose Enterprise the manufacturers of Bindeez Beads have issued the following recall notice, which will answer any questions you may have: “Voluntary Product Safety Recall – Bindeez Bead Toy Range” “Moose Enterprise is conducting an immediate voluntary product [...]
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We all love LEGO minifigures and we have lots of them here at PeeDee Toys. So we’d like to get rid of them.... http://t.co/k91vnG0f  — PeeDeeToys
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